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Terms & Conditions

Payment Methods:

We accept Visa and MasterCard directly through our site or by phone, and we accept Discover, American Express, and eChecks through PayPal. Please call our office at (941) 391-5010 and we will process the sale while you are on the phone with us! You also have the option to mail checks and money orders to Earth Exchange, 3642 Dover Dr, Sarasota, FL 34235.

Return Policy:

We generally do not accept returns for refund, but are happy to issue a credit for exchanging with another product. The customer is responsible for all shipping charges unless we shipped a damaged or incorrect item. We are sure you will be satisfied with ALL of our products and will be glad to work with you individually if a problem arises.

Cancelation Policy:

Once an order is placed it CANNOT be canceled; it can be returned. Please refer to our Return Policy for details.

Address Verification:

When placing your order, please verify that your shipping address is complete and correct. An incorrect shipping address will delay your package and will cause the shipping courier to charge us a $10 address correction fee on each box shipped to an incorrect address. In order to recover the cost of the correction we will charge the amount of the address correction plus a $5 administration fee.

International Orders:

We will be happy to ship an order to any international destination. The customer will be responsible for the cost of shipping and insurance as well as all duties and taxes charged at the time of importation PRIOR to shipping. Duties and taxes not paid when you receive your order will be billed back to you. By US Federal Law, we are required to follow all export laws with respect to declaration and customs documentation.